Purpose: The purpose of this assignment is to apply and to integrate the theories, models and concepts from the OB course; to learn how to promote trustworthy, ethical behaviour in organisations; and to further develop your written communication skills. The Task: Locally, nationally and internationally, there are many organisations whose failure has been determined at least in part by key organisational behaviour and people factors. Recently, the media has reported on a number of organisations that have engaged in unethical (wrong or bad) or grossly incompetent behaviour where organisational behaviour and people issues played a key role. For example, culture, leadership, and motivation and reward systems were antecedents to Volkswagen’s disgrace in 2015, which is having severe consequences for its stakeholders. What you are required to do: 1. Choose a real case of an organisational failure (e.g., unethical or grossly incompetent conduct). Describe briefly what happened, the context, and the consequences of the failure for the organisation’s stakeholders. 2. Analyse the organisational behaviour factors that contributed to the failure. These may be individual, group or organisational factors. Your analysis should include a relevant analytical framework (e.g. SWOT or stakeholder analysis). 3. Describe what the organisation did post-failure to prevent a reoccurrence and to recover the organisation’s reputation and stakeholder’s trust. Evaluate the effectiveness of the organisation’s response to the failure, and make recommendations for what could have been done better and/or moving forward. In making these recommendations, be pragmatic and specific (i.e. make recommendations that are viable and within the organisation’s capacity to implement). In conducting your analysis: 1. Apply relevant models, concepts, theories and literature in the field of organisational behaviour. You are expected to incorporate relevant research and theory from the broader organisational behaviour literature (e.g., journal articles and/or books), not just the text and course materials (in addition to ‘other’ sources, your reference list should include a minimum of ten journal articles); 2. Conduct desk research to obtain information and/or data and examples to illustrate and support your analysis, evaluation and recommendations (e.g. media reports, interviews, independent investigation reports, organisational reports, etc.).
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