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Write 12 pages on Impact on service quality and customer satisfaction in insurance sector;
– How quality services influences customer.
– What makes customers to be satisfied in the services offered?
– Provide examples of the services which are offered in insurance sectors.
– Explain on the social responsibilities which the insurance companies are involved in.
– How the companies ensures that they meet the customers satisfactory level of services.
NB: You are not limited to the above points this are guidelines I have given you. Take in to mind that you will be working on a comparative study of Sri Lanka Insurance Corporation Limited and Ceylinco Insurance Company Limited (Sri Lanka)
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