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Below is a list of FIVE facilities planning aspects of the hospitality, tourism and events (HTE) industries. For this assignment, you are expected to complete a portfolio of 2,000 words that covers Four of the following topics:
Topics:
1. Facilities Management: Assess the contribution that facilities management can make to the overall effectiveness of an HTE operation of your choice. Illustrate your discussion with appropriate industry examples.
Examples of the contributions can include improving service quality, enhancing operational efficiency, effective management of an organisation’s assets, enhancing staff skills and so forth.
2. Outsourcing: Within the context of an HTE sector of your choice, discuss the key considerations when deciding whether to outsource support functions/services or retain them in-house.
Examples of key considerations can include features or attributes of service likely to be significant and/or important to the organization such as customer service; uniqueness of service and so forth.
3. Environmental Management: Within the context of an HTE facility, explore the possible methods through which the operation and development of this facility can be made more environmentally friendly.
Examples of the possible methods can include: energy and water conservation; reducing noise; stakeholder involvement and so on.
4. Technology: within the context of an HTE sector, discuss examples of common applications of technology on the guest/customer services.
Examples of the applications which you need to explore could include: Free or low-cost WiFi access points, Improvement of digital and multimedia entertainment services and so forth.
5. Maintenance and Renovation: Within the context of an HTE sector, discuss the value of property renovation for its facilities.
Students need to explore the benefits of renovation which can include: extending the useful life of the property, keeping up with the competition and so on.
Guidance Notes
Format:
? This assignment is a portfolio of individual ‘mini-reports’. It requires you to produce four separate pieces of written work which, whilst not together comprising a report as such, should be prepared and written following the conventions of report format.
? This means that each piece of work should begin with a short introduction (which includes a brief summary of the research undertaken) and end with some conclusions and some recommendations.
? Each of the four pieces of work should comprise no more than 500 words, thereby representing an overall length of no more than 2,000 words, excluding references and appendices.
? An appropriate cover page should be attached to the front of your work.
? All pages should be numbered.
? An executive summary which summarises the entire contents of the portfolio in no more than two paragraphs.
? A contents page should be included to include, where applicable, a list of appendices.
? Appropriate supporting information may be included in the form of Appendices although care must be taken to limit this to only essential information. The quality and purpose of the information is far more important than its quantity. You should be selective and only include material which adds to, clarifies or illustrates a point that you are making. Additional information should not be used to fill out your portfolio at the expense of original analysis and reflective commentary. You should not expect your tutor to read copious quantities of company material!
? Although a Bibliography is not required, a List of References is to be provided at the end of each of the four pieces of writing.
Referencing
? It is crucial that you provide a List of References at the end of each piece of work, and reference thoroughly within your written work. The number of references is unlimited so you can use as many as you need to. (I’m gonna pick 10 but you dont really have to follow that)
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