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Learning outcomes: Improve own managerial practice
1 Assessment Criteria:
1.1 – Collect and analyse feedback from appraisal/performance management systems and colleagues about own management practice, and operational data about own managerial effectiveness.
1.2 – Critically evaluate own management performance, based on performance information, with reference to significant management theories or models and schools or trends in management thinking.
1.3 – Use this evaluation to identify strengths in own management practice and prepare an action plan to address areas of improvement.
2 Indicative content:
2.1 – Development of management theory since ca1900 and contribution of significant management theorists (eg Weber, Taylor, Follet, Fayol, Mayo, Deming, McGregor, Drucker, Covey, Kotter) and schools of thought (eg human relations, contingency, systems, quality improvement, excellence etc)
2.2 – Concepts of authority and power, responsibility, accountability
2.3 – Techniques for collecting feedback on performance
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