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? Discuss the importance of the different types of communication skills and the role they play for both the manager and employees.
? Discuss the development of individual skills from note taking to a range of written communication skills and their transferability to the workplace.
The report could include the following – Verbal and non-verbal communication, listening, teamwork, business etiquette, internal and external communication and transferability of skills. Written communication skills in the workplace, different types of reports. Networking.
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