Customer Relationship Management Custom Essay

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You will use the topic that you have chosen to research during this course to find sources, and then create an annotated bibliography as if your end goal were to write a research paper.
Your annotated bibliography should include two (2) scholarly journal articles, two (2) non-scholarly journal articles, two (2) website sources, and two (2) books. Please organize the annotated bibliography with the four categories of sources and use APA formatted headings. Please refer to the APA Helps and links so that you will know how to present the various types of sources/references used in this assignment with appropriate level headings. NOTE: SELECT RESOURCES THAT WERE PUBLISHED WITHIN THE LAST TEN YEARS.
NOTE: Do not use macros or automatic referencing in your papers for this course. The auto features usually cause unforeseen problems in format. Plus, part of this course involves the student�s acquisition of the essentials of the APA style format

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