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Trust is earned in action and can be lost in a moment if the leader forgets that he must lead by example. To fully leverage earned trust, the leader must also create an environment of trust or as it is often called, a “climate of trust.” This is characterized as an environment of open communication including a free exchange of feedback up and down the organization. It is an environment where employees feel they have a voice and will be heard. It is not a blame-oriented environment but one that promotes thoughtful risk taking and sees mistakes as a natural result of growth and learning.
In this assignment, you will analyze how a leader can create and sustain a climate of trust.
Using the research resources and your own experiences, respond to the following:
Why is a climate of trust important? What can happen in a climate without trust and/or healthy relationships?
What are 3–4 ways a leader can create a climate of trust and facilitate healthy relationships?
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