[meteor_slideshow slideshow=”arp1″]
Your first job is the director of a 250 bed nursing facility located in Orlando, Fl. You are really excited about your first job as a healthcare administrator and show up early on your first day. When you arrive you find the facility in complete disarray, phones are ringing, patients call buttons are going unanswered, and trash cans are overflowing. You find very few of the night shift employees are still there, those employees still in the building appear to be napping on the job.
After you help answer the phones and direct clinical staff to assist patients, you finally make it into your office where you realize that the issues do not stop on the patient care floor! Bills are unpaid, accreditation requirements are unmet, and several notices from the Center for Medicare & Medicaid Services (CMS) are lying unopened on the desk. It is obvious that you have just walked into a disaster area.
Just then your phone rings and on the other end of the line your boss sounds very angry. She explains that she just got a report on your facility and you are over budget, your vacancy rates are up, several employees have complained about the facility and one even suggested that she is being sexually harassed by her supervisor, in a nut shell your facility is falling apart at the seams. You try to explain that you just got to the job but she doesn’t want to hear it, instead she wants to meet with you in 1 week to hear how you are going to fix this and what progress you have made in a week’s time.
What are you going to do? Make sure that you include your immediate response (what you have done during the week), your short term plans and your long term goals. Prepare the report that you will present to your boss in a week that walks her through the steps you have already taken and that you will take in the short run and long run to bring this facility back to life. Be creative about your facility and the issues that you are confronting.
Tips:
Use theories from the book and other sources as necessary
Cite using APA style:
List references in APA in the back of the paper
Make sure that you address all parts of the question and address all issues in depth
Follow assignment guidelines!
Check all spelling & grammar (it sometimes help to read your presentation aloud)
I want you all to approach this case study assignment from a professional presentation view point.
By that I mean you should have your report in a format that is easy for your “new boss” to read/understand/and assess your potential for continuation in the job.
What I want to see is a power point presentation that lays out your initial reaction/observations/actions and then presents your goals and action steps for making the facility a good place to be a patient, to work and for making the facility profitable. BE SURE TO READ GUIDANCE IN THE SYLLABUS CAREFULLY
You will need to develop a tactical plan and execution plan for the immediate response and a Strategic Plan to turn the organization around. Think Product, process, metrics, and outcome.
Remember that I will grade this as if I were your new boss… I will be deciding if I am going to keep you in your position, immediately fire you, or send you help from my team (this is never a good thing, help from above is a statement that your supervisors don’t have faith in your plan or ability to execute it, but are not ready to just fire you and pick another leader).
This assignment is worth the same as an exam so you should plan to invest 12 to 20 hours in the process of completing the assignment.
The assignment is also a dry run for something that is likely to happen to you in the first two years of your employment as a healthcare manager. Nearly every new manager is faced with taking over from a failing manager. You should see this as a real opportunity, not a threat. On a personal note, I always found that going in behind a manager who had failed or taking over a troubled organization was a great position. There is only one way to go and even small improvements in the short run are likely to make you a hero in the eyes of your leaders.
[meteor_slideshow slideshow=”arp2″]
A-Research-Paper.com is committed to deliver a custom paper/essay which is 100% original and deliver it within the deadline. Place your custom order with us and experience the different; You are guaranteed; value for your money and a premium paper which meets your expectations, 24/7 customer support and communication with your writer. Order Now
Use the order calculator below and get started! Contact our live support team for any assistance or inquiry.
[order_calculator]