Requirements: No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the Turnitin Originality Report available in Taskstream as a guide for this measure of originality. The rubric provides detailed criteria for evaluating your submission. You are expected to use the rubric to direct the creation of your submission. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. Note: Any information that would be considered confidential, proprietary, or personal in nature should not be included. Do not include the actual names or other personally identifiable information of people or stakeholders involved. Fictional names should be used. Also, agency-specific data, including any financial information, should not be included but should be addressed in a general fashion as appropriate.A. Analyze how business practices, regulatory requirements, and reimbursement impact patient-centered care within a healthcare organization. B. Complete the attached Patient-and Family-Centered Care Organizational Self-Assessment Tool (PFCC) for a healthcare organization. Note: The PFCC tool is a subjective tool used to assess the organization you have chosen. 1. Describe the healthcare setting you used in the PFCC.2. Using the completed PFCC tool, describe the strengths and/or weaknesses of the organization for each domain. C. Identify one area of improvement from the weaknesses identified in part B2.1. Create a strategy to increase patient-centeredness in the organization by addressing the weakness from part C.a. Discuss how you would apply either system theory or change theory in the development of your strategy to address the chosen weakness.2. Discuss the financial implications of implementing this strategy.3. Discuss the methods you will use to evaluate the effectiveness of your strategy. D. Create a multidisciplinary team by identifying the following: potential members that will assist you in implementing the identified strategy The role of each team member1. Discuss how cultural diversity within the team supports patient-centered, culturally competent care.2. Using one of the leadership theories below, discuss the leadership style you would utilize in developing your team: transactional leadership transformational leadership emotional leadership traditional leadership3. Discuss how the team will work together to implement the strategy to address the weakness identified in part C1.4. Describe how the team will communicate the identified strategy and intended outcomes to the healthcare organization.5. Describe a specific tool you could use to develop the teams self-assessment skills Centered Care Organizational Self-Assessment ToolElements of Hospital-Based Patient- and Family-Centered Care (PFCC) andExamples of Current Practice with Patient and Family (PF) PartnershipsInstitute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality,developed in partnership with the Institute for Family-Centered Care Page 11 Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal SystemDomainElement1Low to HighDo not knowLeadership / OperationsClear statement of commitment to Patient Family Centered Care and Patient/Family partnerships12345Explicit expectation, accountability, measurement of Patient Family Centered Care12345Patient/Family inclusion in policy, procedure, program, guideline development, Governing Board activities12345Mission, Vision, ValuesPatient Family Centered Care included in Mission, Values, and/or Core Values12345Patient/Family friendly Patient Bill of Rights and Responsibilities12345AdvisorsPatient/Family serve on hospital committees12345Patient/Family participate in quality and safety rounds12345Patient and family advisory councils12345Quality ImprovementPatient/Family voice informs strategic / operational aims/goals12345Patients/Families active participants on task forces, QI teams12345Patient/Family interviewed as part of walk-rounds12345Patient/Family participate in quality, safety, and risk meetings12345Patient/Family part of team attending IHI, NPSF, and other meetings12345PersonnelExpectation for collaboration with Patient/Family in job descriptions & Policies in Performance Appraisal Process12345Patient/Family participate on interview teams, search committees12345Patient/Family welcome new staff at new employee orientation12345Staff/physicians prepared for & supported in Patient/Family Centered Care practice12345Environment And DesignPatient/Family participate fully in all clinical design projects12345Environment supports patient and family presence and participation as well as interdisciplinary collaboration12345Patient- and Family-Centered Care Organizational Self-Assessment ToolElements of Hospital-Based Patient- and Family-Centered Care (PFCC) andExamples of Current Practice with Patient and Family (PF) PartnershipsInstitute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality,developed in partnership with the Institute for Family-Centered Care Page 22 Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal System3Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal SystemDomainElement2Low HighDo notknowInformation / EducationWeb portals provide specific resources for Patient/Family12345Clinician email access from PF is encouraged and safe12345Patient/Family serve as educators/faculty for clinicians and other staff12345Patient/Family access to / encouraged to use resource rooms12345DomainElement3Low HighDo not knowDiversity & DisparitiesCareful collection and measurement; race / ethnicity / language12345Patient/Family provided timely access to interpreter services12345Navigator programs for minority and underserved patients12345Educational materials at appropriate literacy levels12345Charting and DocumentationPatient/Family have full and easy access to paper/electronic record12345Patient and family are able to chart12345Care SupportFamilies members of care team, not visitors, with 24/7 access12345Families can stay, join in rounds & change of shift report12345Patient/Family find support, disclosure, apology with error and harm12345Family presence allowed/ supported during rescue events12345Patient/Family are able to activate rapid response systems12345Patients receive updated medication history at each visit12345Patient- and Family-Centered Care Organizational Self-Assessment ToolElements of Hospital-Based Patient- and Family-Centered Care (PFCC) andExamples of Current Practice with Patient and Family (PF) PartnershipsInstitute for Healthcare Improvement and the National Initiative of Childrens Healthcare Quality,developed in partnership with the Institute for Family-Centered Care Page 34Codes: PFCC=Patient- and Family-Centered Care; PF=Patient and Family; PAS= Performance Appraisal SystemDomainElement4Low HighDo Not KnowCarePatient/Family engage with clinicians in collaborative goal setting12345Patient/Family listened to, respected, treated as partners in care12345Actively involve families in care planning and transitions12345Pain is respectively managed in partnership with patient and family12345
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