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Seminar 5c
The Balanced Scorecard is a framework for measuring corporate objectives and avoiding corporate strategic drift. Using the framework proposed by Kaplan and Norton, design a balanced scorecard that could be used to measure the performance of an international UK business school that is focused upon: academic quality, quality of tuition and growth of international student base. . Your Scorecard should use the original 4 dimensions and outline 2 metrics per dimension. Try to ensure that each metric is:
specific;
measurable;
accurate;
realistic;
and time bound.
Kaplan and Norton have published three books and at least six articles in the HBR on the Balanced Scorecard, the following article offers the best summary;
http://portal.sfusd.edu/data/strategicplan/Harvard Business Review article BSC.pdf
Good Luck
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