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Bruce’s website development project is nearing an end, and upper management must decide what to do with the resources associated with the project. Bruce’s team met all schedule and expenditure goals, but the product they produced (a video-swapping online destination) has under performed in terms of ad revenue and visitors. Which form of termination would you recommend upper management consider for Bruce’s project?
Write about the project’s level of customer impact/satisfaction. Efficiency does not necessarily translate into performance or effectiveness, so the project manager needs to consider whether the project met less tangible aspects of fulfilling the customer’s needs. A key question is asking whether the customer actually uses the project results.
Text Book: Project Management textbook Project Management Planning, Scheduling and Controlling Projects. by Portny, Mantel, Meredith, Shafer, Sutton, and Kramer.
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