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1. Environmental impacts: where obviously the subject of waste is crucial and the concepts of lean production systems or lean thinking and design for the environment kick in.
2. Customer relations: knowing the customer and their needs, but more importantly anticipation of customers� latent needs (the exploration and identification of latent needs is absolutely necessary for creativity and product innovation which are crucial for sustaining a business).
3. Business creativity and innovation: basic understanding of the concepts and how they are being practiced in sustaining business by some of the industries such as computer and information systems and social media.
4. Technological impacts: how introduction of new or advanced technologies can become both useful and not disruptive to the society, economy and business creativity -hence the term disruptive innovation surfaces when it comes to disadvantages of the technology as it impacts business sustainability.
5. Social impacts: aside from corporate citizenship and philanthropy � focusing on alleviating or avoiding the sources of conflicts and bringing peace to the world should be the focus here. For example, conflict minerals and the role of DRC (Democratic Republic of Congo) and rare earth mineral and the role of China. Conflict minerals are
minerals mined in conditions of armed conflict and human rights abuses, notably in the eastern provinces of the Democratic Republic of the Congo (DRC), by the Congolese National Army, and various armed rebel groups, including the Democratic Forces for the Liberation of Rwanda (FDLR) and the National Congress for the Defense of the People (CNDP), a proxy Rwandan militia group. The looting of the Congo’s natural resources is not limited to domestic actors. During the Congo Wars, Rwanda, Uganda and Burundi particularly profited from the Congo’s resources. These governments have continued to smuggle resources out of the Congo to this day. Although the businesses may have no idea which supplier of theirs is dealing at the conflict minerals level, yet in the eyes of customers (society) they, the businesses that is, are liable. Hence, comes in the Social Impacts dimension of the Business Sustainability.
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