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1. Assume each of the following is response to a conflict. Classify each of the following into one of the categories of conflict resolution discussed and state why you chose that particular category.
a) Let?s deal with this issue next week.
b) It seems that the real problem here is not a lack of communication, but a lack of knowledge of what needs to be done and when. Here is a copy of the project schedule. It should let you understand what you need to know.
c) Since we cannot decide on the purchase of new computers, we will have to wait until out meeting next month.
d) Let?s calm down and get the job done!
e) Let us do a little of what both of you suggest
f) Do it my way!
g) Mary and Steve, both of you want this project to cause as little distraction to your departments as possible. With that in mind, I am sure we can come to an agreement on the purchase of equipment and what is best for the project.
h) Mary, you say that the project should include the purchase of two new computers and Steve, you say that the project can use existing equipment. I suggest we perform the following test on the existing equipment to determine if it needs to be replaced? i) Mary, what is we get new computers for the design tasks on the project and use the existing computers for the monitoring functions?
j) We have talked about new computers enough. I do not want to get new computers and that is it!
2. Order the categories of conflict resolution from best to worst. Justify your answer.
3. Using different leadership styles in different setting and with different people is quite common. List some settings that you have experiences and the leadership style you chosen to use. Which leadership style is most ?natural? for you and why? (Note there is no best answer?I am looking for well-written one-page single-spaced document demonstrating leadership style comprehension.)
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