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The Scenario:
Kate Fitzgerald works at the Summertime Cajun Chicken Shop, an outlet at Kotara Shopping Centre. She takes orders and serves take away customers on the front counter. She quite likes some of the people she works with there, the job is convenient to home and it helps to support her financially during her studies.
However, Kate is pretty unhappy with a few things that have happened at work over the last couple of months. First, she is starting to suspect that she is not getting the wages that she is entitled to. In particular, she has been receiving the same lump sum each week irrespective of whether she works early or late shifts, or on week days, Sundays or public holidays. Second, the manager has started to give her a hard time about using her staff discount. A couple of times she bought chicken pieces for herself and her mother and apparently the discount applies only to food she eats herself. The manager has issued Kate with a written disciplinary notice and made Kate feel like a criminal!
Kate is not sure what to do about her concerns. She knows there are some minimum legal standards that apply to her job, but she is not sure what they are and how they might help her. She also needs a job, so she is caught between not wanting to lose her current job unless she has a better one to go to.
What advice would you give Kate? What should she do?
Marking Criteria:
A. Scoping of the issue (maximum 4 marks)
Clear (but brief) description of the scenario and the question, what the question is
asking you to do, how you will answer the question and the boundaries you are placing
around your answer.
Definition of key terms/concepts.
A brief plan that anticipates the argument to come.
B. Substantive content (maximum 6 marks)
Research skills, demonstrated by the range of information you provide and the
number/quality of references from which the information comes.
Accuracy of the information/data provided.
The relevance of this information to the question.
Awareness of the strengths and weaknesses of different information sources, including
the academic literature, other material, and personal experience as the bases of argument.
C. Quality of argument (maximum 10 marks)
Development of a logical and well-structured argument which directly addresses the
question.
Use of substantive detail to support the argument.
Critical analysis of competing ideas, alternative data and potential counter arguments.
Conclusion which draws the threads of the argument together and reminds the reader
how the question has been successfully answered.
D. Essential requirements/possible penalties
Minimum of two articles from quality academic journals, listed in section 13 of this course outline, to support your argument (maximum penalty: loss of 2 marks)
Proper citation of sources according to academic conventions (maximum penalty: loss of 2 marks)
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