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Research and evaluate 3-5 possible solutions to the problem in terms of clearly defined and explained criteria. Choose one solution to recommend on the basis of that evaluation. I will provide several models for recommendation reports in COURSE CONTENT, and I’ll want you to follow them closely as you develop your own project. Scope: 6-10 pages, single-spaced. Other criteria for the report:
* Include a clear purpose statement in the introduction, as well as an advanced organizer.
* Include a short paragraph explaining the problem in the introduction.
* Forecast the solution to the problem in the introduction unless your recommendations will require some persuasion first. *Create an appropriate and clear organization.
* Include enough detail to convince your readers of your credibility and your recommendation.
* Interpret the results of your evaluation in terms of clearly laid out and defined criteria.
***This interpretation, or evaluation, is the heart of the document.
* Include a graphical summary of the evaluation in the recommendation section. This graphical summary is typically a table.
* Use principles of effective document design.
* Document sources using correct APA style.
* Make sure that the document is free from grammar and editing problems.
More discussion:
Essentially, you will be choosing a workplace or organizational problem as your topic. This problem should have at least two possible solutions–solutions that you do not determine ahead of time, but that must be decided upon after research and evaluation. You’ll conduct that research, and then, based on that research, you’ll evaluate the options in terms of a set of criteria you come up with. You’ll present your research and your evaluation in terms of the criteria, and then you’ll recommend a solution.
Let me give you a simplistic example of criteria and its evaluation here. Let’s say that you have been given the task of recommending the kind of car your sales department should buy for its sales people. You have been given some criteria, and others you come up with. You have been given the following:
* price must be under $20,000
You come up with these criteria, after talking to the sales staff:
* must be four-door
* must be American-made due to the clientele
* preferable to get at least 20 miles to the gallon to maximize time on the road instead of the gas station
* should have an extended warranty due to extensive time on the road
As a result of these criteria, you narrow your choices to four options (and since I am totally car illiterate, I’m going to call these choices A, B, C, and D):
* A
* B
* C
* D
You would have a section of your docment that describes and gives a rationale for your criteria and your selection of vehicle options.
You would have a section for each vehicle option, and a subsection discussing each option in terms of each criterion, and then you recommend one option based on that analysis–you recommend the one with the most “pros” based on the criteria.
Essential Note: The heart of the document is the evaluation of the options in terms of the criteria. The point of this kind of report is to make your decision-making process visible. So, this is not a proposal. When you write a proposal, you just present one solution or course of action. In this kind of report, you persuade by showing your thinking—you bring your readers along for the ride as you evaluate each possible solution in terms of relevant criteria. Ideally, they will be persuaded your choice is the right one just as you were as you went through the process.
When things go wrong in this kind of report, it is usually because the writer presented the data, but then did not present the actual evaluation–in other words, the writer did not explain how he/she thought about the options in terms of each criterion. This is crucial. You won’t pass the report project unless you explain how you think about each option in terms of the criteria as you go. This is a step beyond merely presenting the data. Anyone can gather data. It is your expertise in evaluating it that employers/readers will require.
Making your decision-making process visible is a persuasive move. You want to show your readers why you are recommending what you are, and you want them to accept your recommendation.
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