Operations and Information Management 1Salford Business SchoolMSc Programme Suite, Semester 3, 2015/16Operations and Information Management Assignment One The manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different. A) By taking as an example a product or a service from an industry that you are familiar with, critically discuss the main factors that influence the manufacturing/service process design. (70% of the mark) B) By utilising your example above please analyse how implementation of Lean Principles may assist the Operations Manager/Manageress in optimising efficiencies while minimising cost and improving customer service levels. (30% of the mark)Operations and Information Management 2ASSESSMENT CRITERIA This assignment represents 50% of your overall module mark. The maximum word count is 3,000 words (+/- 10%). You will also need to take the following into account when completing your assignment: Quality of executive summary (does it give a brief complete summary of your paper for an executive to read?) Establishment of relevant theory (e.g. what do we mean by process management?) Allocation of credit and sources used (have you included references and citations to the material you have used?) Clarity of argument Overall report presentation including spelling and grammar Adherence to nominated word limit (+/- 10%) Word processed (letter size 12, times new roman, 1.5 space), fully referenced (Harvard Referencing System) Please remember that marks for the assignment will also be awarded in relation to presentation and structure, and aspects such as use of examples, figures, tables, illustrations and statistics that indicate wider/independent reading. Please see at the end of this document the school Marking Criteria for your level of study.Operations and Information Management 3INDICATIVE READING Please refer to the reading list issued at the start of the module (Unit 1). Further material in the form of articles from refereed* (i.e. peerreviewed) journals. Two good starting points for refereed publications are www.emeraldinsight.com and www.sciencedirect.com.ASSESMENT HOUSEKEEPINGYou are required to follow the Universitys regulations regarding plagiarism and citing sources and references used. Assignments may not be submitted late. Marking penalties for late submission will follow the University regulations for personal mitigating circumstances (PMC) and late submission.Issue Date: June 6th, 2016Submission: The assignment must be uploaded via Turnitin to RKCs OnlineCampus by midnight Zurich time, Sunday 26th June 2016.* Refereed (peer-reviewed or scholarly) journals include articles that have been written by experts and reviewed by several otherexperts in the field to ensure quality before being published in the journal. Databases often allow you to limit search results to peerreviewed or scholarly articles.Operations and Information Management 4Criterion / Markrange90-100 80-89 70-79 60-69 50-59 40-49 0-39Overall level(indicative not for grading)Standard comparable tojournal publicationStandard comparableto conference paperpublicationDistinctive work for MasterslevelMerit work for MasterslevelAcceptable forMastersBelow Masterspass standardSignificantlybelow Masterspass standardScope Outstanding clarity offocus, includes what isimportant, and excludesirrelevant issues.Excellent clarity of focus,boundaries set with nosignificant omissions orunnecessary issues.Clear focus. Very goodsetting of boundaries,includes most of what isrelevant.Clear scope andfocus, with someomissions orunnecessary issues.Scope evident andsatisfactory but withsome omissions andunnecessary issues.Poorly scoped,with significantomissions andunnecessaryissues.Little or noscope or focusevident.Understandingof subjectmatterOutstanding with criticalawareness of relevanceof issues. Outstandingexpression of ideas.Excellent with criticalawareness of relevanceof issues. Excellentexpression of ideas.Very good with criticalawareness of relevance ofissues. Outstandingexpression of ideas.Good with someawareness ofrelevance of issues.Ideas are expressed,with some limitation.Basic with limitedawareness ofrelevance of issues.Limited expression ofideas.Poor with littleawareness ofrelevance ofissuesLittle or nounderstandingof subjectmatter isdemonstrated.LiteratureComprehensive literaturereview. Evaluation andsynthesis of sourcematerial to produce anoutstanding contribution.Excellent independentsecondary research.Sources are evaluatedand synthesized toproduce an excellentcontribution.Very good independentsecondary research.Sources are evaluated andsynthesized to produce avery good contribution.Good secondaryresearch to extendtaught materials.Evidence ofevaluation of sources,with some deficienciesin choice andsynthesis.Limited secondaryresearch to extendtaught materials.Limited evaluation ofsources, deficienciesin choice andsynthesis.Little or noextension oftaught materials.Poor choice andsynthesis ofmaterials.Poor use oftaughtmaterials. Nosynthesis.Critical analysisbased onevidenceStandard of criticalanalysis showingquestioning of sources,understanding of bias,independence ofthoughtExcellent standard ofcritical analysis excellence inquestioning of sources,understanding of bias,independence ofthoughtA very good standard ofcritical analysis. Sourcesare questionedappropriately, and a verygood understanding ofbias, showingindependence of thoughtCritical analysis withsome questioning ofsources,understanding of bias,independence ofthought.Analysis evident butuncritical. Sources arenot alwaysquestioned, withlimited independenceof thought.Little or noanalysis.No validanalysis.Structure ofargument,leading toconclusionWell structured,compelling andpersuasive argumentthat leads to a valuablecontribution to the fieldof study, paving the wayfor future work.Argument has excellentstructure andpersuasiveness, leadingto very significant insightsand relevant futurework.Well-structured andpersuasive argumentInsightful conclusion drawstogether key issues andpossible future work.Structured and fairlyconvincing argumentleads to conclusionthat summarises keyissues.Argument has somestructure anddevelopment towardsconclusion withlimitations in summaryof issues.Argument isunstructured, norecognizableconclusion.No evidence ofargument orconclusion.
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