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Bob’s Computers specializes in fixing computers. In doing so, it makes three promises to its customers: first, that Bob?s Computers will identify the correct problem and properly repair the computer; second, that if the repair bill will be over $100, the customer will be contacted, informed of the situation, and asked whether he or she would like to proceed with the repair or not; and third, that the computer will be repaired within 2 business days of being brought in. In order to ensure that Bob?s Computers keeps these promises to its customers, what should the company measure? Identify specific units of measurement. Note that there are many possible answers to this question. This is the link of the text(Chapter 5): https://play.google.com/books/reader?id=ZWn0wQS1veUC&printsec=frontcover&output=reader&hl=en&pg=GBS.PR6.w.1.28.0 my google play account: User name: meedo_top@hotmail.com password: saad1234
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