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In Weeks 6 and 7, you have seen how a manager is much more than just someone who ensures that others are doing their jobs. In a larger sense, managers serve as the moral compass for an organization and often find themselves tasked with making uncomfortable decisions. This week’s readings introduce moral issues that may arise in a multicultural context in which different cultures possess mores that you do not share. Also consider the moral implications of doing business in a virtual environment on the web. What do you think about companies that do not fully represent themselves or make false claims on a website? To increase sales and enlarge the customer base, online businesses may use Value cards that can track a customer’s online purchases and then create personalized coupons. Online businesses may also purchase another company’s customer database complete with e-mail addresses and home phone numbers. How much privacy do consumers deserve?
After reviewing this week’s resources, reflect on the concept of a manager as a steward of moral development and ethics in a global society.
Respond to the following:
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• How is the steward-manager similar to the concept of a servant-leader? How would the steward-manager fare in the global business world?
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• Should ethics be situational-based? Should there be different morals for dealing with different customers, clients, colleagues, or employees? What if the culture you are dealing with has morals that are different from your own? Defend your answers.
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