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Government projects are characterized by the following attributes:
1) Huge budgets
2) Large scale covering wide geographies
3) Great variety of end user requirements
4) Bureaucracy that is used to traditional ways of functioning
5) Technology unaware grass root level workers and functionaries
6) Complex dependencies on other projects and services
7) Socio-political pressures that can derail the project at any time in its lifecycle
Almost all government projects are funded by tax payers’ money or by grants from international / domestic financial institutions and banks. Whatever the case may be, a lot of importance needs to be given to tracking the fund usage. In addition, because government projects can have a big impact on other projects and services that might seemingly be unrelated. Any delay in a particular project of a department can stall the operations or projects of other departments. Schedule variance is a very important parameter that needs to be tracked and addressed.
Most of the government functioning happens through traditional means like filling papers, maintaining physical books of accounts and so on. In the earlier days when the complexity of projects was not so high, the traditional systems worked well. But with increasing complexity it becomes extremely difficult to manage huge projects.
So, it is necessary for governments to adopt information technology to manage large projects. Though many governments boast about being technology savvy, a close look at the state of affairs reveals that technology usage happens at a superficial level. In fact most of the bureaucrats are still comfortable going through physical files. One reason that comes up prominently for such a behavior is the lack of trust in IT systems with respect to accountability, data security and fool-proofing.
Governments should hire and deploy people with a high degree of expertise in IT systems to drive large projects. Change management is the key in using IT systems for projects, large or small. Through effective use of IT, governments can plan, execute and control large projects.
Following benefits can come from using IT in government projects:
1) Real time tracking of spend vs budgets
2) Schedule management
3) Single view of information to all stakeholders
4) Objectivity and accountability to tax payers
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