The clinical quality improvement department has been tasked with developing an in-depth analysis of errors and near-misses in the hospital Custom Essay

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The clinical quality improvement department has been tasked with developing an in-depth analysis of errors and near-misses in the hospital. To understand the issues, the department is looking for an information system that can collect data from a number of areas. The system needs to be able to abstract data from the admissions department, including patient demographics and third-party payers. Physician data is to include total patient volume, average length of stay by diagnosis, and complication rates. The total number of physicians involved in the care of patients is also required, in aggregate and by specialty. The nursing documentation is also to be included in the analysis. This includes falls, medication errors, the total number of nurses caring for the patient (unduplicated), and any free text in the patient record. Pharmacy records are required. These include high-risk, low-volume medications, sound-alike/look-alike drugs, off formulary orders, and verification calls made to physicians. The department will need to analyze and manipulate the data in a variety of ways. Having a good statistical analysis component to the information system will also be essential. Any complaints filed by the patient and family will need to be accessed to evaluate complaints by diagnosis, physician, staffing, common errors, and so on.

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